Double glazing trouble – Employment Appeal Tribunal
October 1, 2008
UNFAIR DISMISSAL:
Contributory fault; (summary)
Claimant (Mr B Hendry) was dismissed after he “lost it” by punching and breaking a double glazed window at his place of work. Tribunal found he had contributed to his dismissal from Kitson’s Environmental Europe LTD to the extent of 20%. Finding on contribution set aside on appeal by the EAT as being without adequate reasons and remitted to the same tribunal to consider of new.
ORIGINATING TRIBUNAL HEARING
In its judgment of 25 October 2007, the tribunal made a monetary award which included compensation of £7,682.64; a sum arrived at after making a deduction of 20 per cent for contributory conduct.
The circumstances which gave rise to the claimant’s dismissal were as follows. On 20 December 2006 the claimant was at work. His relationship with his girlfriend was strained at that time and he kept receiving text messages from her, despite him requesting that she desist. He evidently did not switch off his mobile telephone and evidently kept reading the messages she was sending him whilst at work. He was under emotional strain. At about 11 am, immediately after the last of her calls to him, he, to use his own words “lost the plot” and lashed out. He punched and broke a double glazed window.
The claimant was cut and bleeding as a result and had to go to hospital to have his wounds attended to. He telephoned the Division Director, Mr Ferguson, before doing so and told him he had smashed a window and would return the following day. The next day he apologised to Mr Ferguson, told him he had been arguing with his girlfriend and also that his state of distress was added to because his grandfather was dying from cancer. Mr Ferguson invited him to apologise to the other members of staff who had been in the building (though not in the room he was in) at the time he broke the window and he did so. That evening, the claimant went to see his doctor, told him what had happened and the doctor referred him to a psychologist.
The claimant was subsequently suspended, disciplined and dismissed. The disciplinary hearing was conducted by the claimant’s immediate superior, Mr Livingston. The complaint against him was: “you lost your temper and control, which resulted in you punching and breaking a glass window in the Glasgow office”. Mr Livingston had never conducted a disciplinary hearing before. He concluded that the claimant had become and would remain a threat to the safety of his colleagues and those with whom the respondents contracted. He concluded that his remorse and apologies were not genuine. He determined that dismissal was the only appropriate sanction. The claimant considered but did not proceed with an appeal.
THE TRIBUNAL’S JUDGMENT
The tribunal found that the dismissal was substantively unfair because Mr Livingston had not approached matters with an open mind, had no basis for concluding that the claimant was and would remain a threat to health and safety, had no basis for concluding that his remorse and apologies were not genuine and had failed to take into account as mitigation that the incident was clearly an isolated one-off matter, that it was unpremeditated and out of character and that the claimant had gone to see his doctor, who had in turn referred him to a psychologist.
At paragraph 84, the tribunal dealt with contribution: “…we were also satisfied that the claimant’s conduct did in fact contribute towards his dismissal and that accordingly his basic and compensatory award should be reduced. We considered in all the circumstances that the claimant had contributed to his dismissal to the extent of 20% and that the basic and compensatory award should be reduced accordingly.”
No other reasons are given.
APPEAL TO EAT
We are persuaded that this appeal should be upheld. It is inherent in that exercise that a tribunal explains how and why it reaches its conclusions. This tribunal did not do so. Paragraph 84 contains no explanation or reasons for the 20 per cent and we are not persuaded that it is implicit that the submissions and findings in fact were considered. Even if it was, that would not deal with the problem of explaining the reasons as to why on those facts and in the light of the submissions and the relevant law, 20 per cent was considered to be the appropriate reduction.
A tribunal considering whether a reduction for contribution by the claimant is appropriate requires to identify the conduct in question, consider its nature and decide whether the claimant was culpable in respect of it, to any extent. That will usually involve reaching a view as the characterisation of the conduct. In this case the respondents submitted that it was a blameworthy act of uncontrolled violence which could be characterised as dangerous. The claimant’s written submission referred to it as being reckless behaviour. We are left in the dark as to the tribunal’s view regarding the appropriate characterisation of the conduct, as the judgment does not mention it. That said, the tribunal did make findings in fact that the claimant “immediately lashed out” (paragraph 12) and that “his anger had built up to such an extent that he ‘lost the plot’ and punched the window”, and in those circumstances we would have expected their starting point to be that the conduct was certainly blameworthy and could reasonably be characterised as dangerous.
The tribunal then required to consider whether there was a causal link between the conduct and the dismissal. There is no doubt that there was. The conduct was the only reason for the dismissal.
In these circumstances, the 20 per cent finding strikes us as surprisingly low. It may be that the tribunal has been influenced by the mitigatory factors relied on by the claimant, but if that is so it required to give clear reasons as to how, why and to what extent those subjective factors affected their considerations, always bearing in mind the starting point of admittedly reckless and violent voluntary conduct on the part of the claimant. It is not at all clear how or why such factors as could be relied on had or could have had the effect of bringing out only 20 per cent as the appropriate reduction.
DISPOSAL
There requires, in these circumstances, to be a remit to the same tribunal to consider of new the question of the extent to which the monetary award should be reduced in respect of the claimant’s contributory conduct. We will pronounce an order to that effect.
Employment Appeal Tribunal, 4 September, 2008

